Privacy and Cookies

PRIVACY

This website and its webpages (the "Site") are operated by HS1 Limited, whose registered office is at 5th Floor, Kings Place, 90 York Way, London N1 9AG (“HS1”).  HS1 operates the following websites: ashfordintl.co.uk, ebbsfleetintl.co.uk, highspeed1.co.uk, stpancras.com, stratfordintl.co.uk and terracewires.com. 

Your personal information will beheld, used and processed by or on behalf of HS1 as data controller in accordance with the data protection laws of the United Kingdom.

HS1 and its partners and sponsors are jointly referred to in this Policy as "We", "Us" or "Our".

This Policy sets out the purposes for which, and the manner in which, We may use personal information that We may collect and obtain about you. By either registering as a user of any services provided by Us on this Site and/or by using this Site generally you consent and agree to this use by Us.

We ask that you read this Policy carefully as it contains important information about what to expect when We collect and obtain personal information about you and how We will use your personal information.

Your use of the Site is also governed by Our online Terms of Use https://stpancras.com/terms-and-conditions. Please ensure you have read and understood the Terms of Use in addition to this Policy.

If you would like to attend one of Our events or participate in any of Our competitions, please refer to Our Events and Competitions Policy https://stpancras.com/hs1-events-competition-policy.

1. Use of Personal Information

If We do want to collect personally identifiable information through Our Site, We will be up front about this. We will make it clear when We collect personal information and will explain what We intend to do with it.

Our Site

When you visit Our Site We collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the Site (please see the Cookies section below for a full explanation of why and how We use cookies).

Specifically, your browser generates information, including which language the Site is displayed in, and your Internet Protocol address ("IP address").  An IP address is a set of numbers which is assigned to your computer during a browsing session whenever you log on to the Internet via your internet service provider or your network (if you access the Internet from, for example, a computer at work).  Your IP address is automatically logged by Our servers and We use that information to collect traffic data about visitors to Our Site. We also use your IP address to help diagnose problems with Our server, and to administer our Site. 

We do not make any attempt to find out the identities of those visiting any of Our websites. We will not associate any data gathered from this Site with any personally identifying information from any source.

Marketing

In accordance with your rights, We may send promotional material to you through Our email newsletter. In order to do so, we collect your name and email address.

Please note that We do not want to send you information that you do not want to receive and you can opt out at any time (please see 'The right to ask us to stop contacting you with direct marketing' below for further information).

We will always ask your permission before sending you Our newsletter.  We do this by asking for your positive confirmation (e.g. by inserting your contact details in the relevant boxes) indicating that you wish to receive marketing. This ensures you only receive information that you have given Us permission to send and are willing to receive.  

2. Disclosure of Your Personal Information

Although We process your personal information ourselves, We may in limited circumstances share your information with specific third parties to process your personal information on our behalf. If We use any third parties to process your information, We will ensure that such third parties process and keep your information secure in accordance with data protection laws and the standards set out in this Policy.

We may give information about you to companies and organisations for the following purposes:

• to store and process your personal information on systems owned by third parties that may store and process your information on Our behalf;
• to analyse visitor behavioural patterns on Our Site in accordance with the Cookies section of this Policy below;
• to Our employees and agents and other approved third parties to administer services provided to you by Us now or in the future (e.g. to maintain our subscriber list, distribute Our newsletter and run campaigns for Us); and/or
• if We have a legal right or duty to disclose such information (e.g. to protect Our customers and Us from fraud and theft, We may disclose any information and data relating to you to the police or any regulatory or government authority in response to any request, including requests in connection with the investigation of any suspected illegal activities).

Certain third party providers are based or have support services located outside the European Economic Area ("EEA"). In such circumstances, We ensure that any transfer of your personal information outside the EEA is adequately protected in accordance with data protection laws.

3. Security

We will ensure that our employees, agents and third parties, treat all your personal information processed as set out in this Policy in strict confidence, that only those that need access have access to your personal information and that your personal information will be processed in accordance with the necessary technical and organisational security in accordance with data protection laws. 

However, the internet is not a secure medium and We cannot guarantee the security of any data you disclose online. You accept the inherent security risks of providing information and dealing online over the Internet and will not hold Us responsible for any breach of security unless this is due to Our negligence or wilful default.             

4. Retention

We do not want to keep your information for longer than necessary and as such retain the personal information you submit to us through the website for a period of 5 years from the date you last opened an email from us.

5. Your rights

We have set out below your rights under data protection laws. In order to process any of the requests listed below, We may need to verify your identity for your security. In such cases your response will be necessary for you to exercise this right.

The right to access information We hold about you

At any point you can contact Us to request access to the information We hold about you as well as why We have that information, who has access to the information and where We got the information. Once We have received your request We will respond within 30 days.

The right to correct and update the information We hold about you

If the data We hold about you is out of date, incomplete or incorrect, you can inform Us and We will ensure that it is updated.

The right to have your information erased

If you feel that We should no longer be using your data or that We are illegally using your data, you can request that We erase the data We hold. When We receive your request, We will confirm whether the data has been deleted or tell you the reason why it cannot be deleted.

The right to object to processing of your data

You have the right to request that We stop processing your data. Upon receiving the request, We will contact you to tell you if We are able to comply or if We have legitimate grounds to continue. Please note that of your data is no longer actively processed, We may still need to continue to hold certain information about you in order to comply with your other rights (e.g. your name and/or email address may be on Our unsubscriber list if you chose to no longer receive marketing from us).

The right to ask Us to stop contacting you with direct marketing

You have the right to request that We stop contacting you with direct marketing. On promotional emails We always provide an 'unsubscribe' link at the bottom of the email which will unsubscribe you from that service. If you wish to opt out with respect to more than one email address, you must complete a separate request for each email address. You may also email us your request at info@highspeed1.co.uk.

The right to data portability

You have the right to request that We transfer your data to another controller. Once We have received your request, We will comply where it is feasible to do so.

Consent

In those cases where We need your consent to process your information, We will ask you to make a positive indication (e.g. to tick a box or insert your contact details on the relevant form).  By actively providing Us with your consent, you are stating that you have been informed as to the type of personal information that will be processed, the reasons for such processing, how it will be used, for how long it will be kept, who else will have access to it and what your rights are as a data subject.

If for any reason you are unsure about the personal and account information We are holding in your name, please contact Us. We will happily review your file and update the records if required. You can call Us on 020 7014 2700 or email us at dpo@highspeed1.co.uk.

6. Links

Please be aware that Our Site may link to other websites which may be accessed through Our Site. We are not responsible for the data policies or procedures or the content of these linked websites.

7. Contact Us

If you have any questions/comments about this Privacy and Cookies Policy, You can email Us at dpo@highspeed1.co.uk. You can write to Our Data Protection Officer at HS1 Limited, 5th Floor, Kings Place, 90 York Way, London N1 9AG.

8. Changes to Policy

We keep Our Privacy and Cookies Policy under regular review. We may amend and update this Policy from time to time. Any changes in the future will be accessible through the HS1 website. This Privacy and Cookies Policy was last updated on 22 November 2019. 

COOKIES

New technologies are emerging on the Internet that help Us deliver customised visitor experiences.  In particular, there is a technology called "cookies" which may be used by Us to provide you with, for example, customised information from Our Site. By agreeing to this Privacy and Cookies Policy you consent to the use of cookies by Us as described in this Privacy and Cookies Policy.

A cookie is an element of data that a website can send to your browser, which may then store it on your system.  Cookies allow Us to understand who has seen which pages and advertisements, to determine how frequently particular pages are visited and to determine the most popular areas of Our Site. Non-personal information such as browser type, operating system and domain names, may be collected during visitors' use of the Site and this information may be used by Us to measure the number of visitors to the Site. 

What types of Cookies do we use?

We use cookies in two ways: to measure traffic to the Site (enabling Us to predict the amount of resources We need to provide to ensure the website performs well), and to manage the ads placed on the Site.

Some examples of the main cookies We use are listed here:

Cookie Name	Description	Purpose
PRUM_EPISODES	Site availability monitor	This measures the page load speed to identify pages that need fixing to ensure a pleasant site experience.
__insp_norec_howoften	Inspectlet	These cookies keep track of session information and are needed to accurately understand how visitors are navigating Our Site.
__insp_norec_sess
__insp_nv
__insp_ref
__insp_slim
__insp_targlpt
__insp_targlpu
__insp_wid
_eventqueue	Clicky Analytics	These cookies better identify unique visitors, making tracking more efficient and also lessen bandwidth.
_first_pageview
_jsuid
heatmaps_g2g_100987286
_ga	Google	This is used to distinguish users.
_gat		This is used to throttle request rate.
_gid		This is used to distinguish users.
optimizelyBuckets	Optimizely	This cookie stores the page variants assigned to a user for A/B performance testing, to ensure a consistent experience.
optimizelyEndUserId		This is used as a Unique User Identifier
optimizelyPendingLogEvents		This records user activity.
optimizelySegments		This holds audience segmentation information for a visitor.

Cookies and similar technologies set by third parties

We sometimes embed photos and video content from websites such as YouTube and Flickr. As a result, when you visit a page with content embedded from one of these sites you may be presented with cookies from that website.

We also use Facebook Pixel, which uses cookies, web beacons and other storage technologies to collect information from Our websites and elsewhere on the Internet and use that information to provide measurement services and target ads.  You can read more information and change your preferences on Facebook https://www.facebook.com/policies/cookies/ (this website is not connected to the Site and HS1 is not responsible for its content).

HS1 does not control the dissemination of any cookies, web beacons and other storage technologies set by third parties. You should check the relevant third-party website for more information about them.

Disabling Cookies

If you wish, you can usually adjust your browser so that your computer does not accept cookies as follows:

1. Go to the heading "Manage Cookies" and click on the option you prefer, either stopping cookies being installed, or notifying you of them;
2. From the list provided, click onto the programme which your computer uses; if this is not shown on the list, click on the "help" heading on the bar at the top of this page, search for information on "cookies" − an explanation of how to delete cookies will appear, then follow the instructions.

Alternatively, you can adjust your browser to tell you when a website tries to put a cookie on your computer. 

How you adjust your browser to stop it accepting cookies or to notify you of them, will depend on the type of internet browser programme your computer uses. You can follow the appropriate instructions for your specific browser type by clicking onto this link http://www.aboutcookies.org/Default.aspx?page=2  (please note that this link will open a new window and will lead to an external website and that We are not responsible for the content of external websites). 

How to disable Third Party Cookies

Users based in the European Union: you can visit http://www.youronlinechoices.eu/ to opt out of these third party cookies. The above website is not connected to the Site and We are not responsible for its content. We only keep cookies for the duration of your visit to Our Site, except in the case of cookies which remember you for future visits.

Your Consent to Cookies

By agreeing to this Privacy and Cookies Policy and continuing to use the Site you consent to the use of cookies by Us as described in this Privacy and Cookies Policy. If you wish to find out more about cookies, please click on this link www.aboutcookies.org (but please remember that We are not responsible for external websites).

Please remember, cookies do not contain information such as your home address, telephone number or credit card details. We do not exchange cookies with any third party websites or external data suppliers. If you do choose to disable cookies, you may find that certain sections of Our website do not work properly.